Learning Tools

Using leadership skills to manage upwards: a manager’s experience

paper dolls pyramid - hierarchy Photo: Stillfix/Fotolia

Introduction

Learning points Tips and suggestions from a manager’s experience to help you in challenging situations with senior managers. How to use your peer network to practise skills needed to manage upwards. Be inspired to build on your personal values and communication style to bring about small, measurable culture changes. Charmaine is currently service manager for […]

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